What Your Clients Really Want
Hey Beauty Pro,
Want to know whatโs possible when you combine TECHNICAL + COMMUNICATION tools in the beauty industry?
๐ You get clients who are willing to pay TOP DOLLAR for your exceptional services!
๐ You attract loyal clients who value your services and will pay a price worthy of an incredible experience
๐ You receive clients who book their next visit weeks, even months, in advance
๐ All of this is possible when that magical combination of technical skills and communication tools are part of the service that you deliver!
If you're a beauty pro and you have a valuable product or service to offer, then you have the power to not only attract ideal clients, but in turn, boost retention and set a price structure that represents your premium services.
But if you've been struggling and can't seem to figure out how to achieve this level of growth, you are not alone.
This is happening because you simply don't know how to adapt to your Communication Style to your clientsโ preferences and behaviors!
does this sound like you?
๐ You want to learn how to attract and retain more clients.
๐ You want to better understand why itโs so easy for you to connect with some clients but not others.
๐ You are looking to create deeper and more meaningful client relationships.
๐ You feel stuck when it comes to raising your prices
๐ You think that aising prices might prevent you from keeping existing clients or attracting new clients.
๐ You are searching for new tools to help you increase performance and boost retention while having fun and staying passionate about what you do.
As someone who's worked with professionals from all corners of a diverse industry, I understand the complexities of the stylist-client relationship.
I believe that a positive client experience is the key to a successful business.
More than 35 years ago, when I first began my career, I quickly realized the importance of getting to know the client before ever picking up a styling, cutting or coloring tool.
You may have learned that the โGolden Ruleโ of service is to treat others as YOU would expect to be treated.
But when it comes to EXCEEDING client expectations,
this rule isnโt so golden after all!
Iโd like to introduce you to a methodology and mindset that can help you flip the switch and start thinking differently. It all begins with a new and improved golden rule that tells us to treat others as THEY would expect to be treated.
Once you learn the skills needed to customize your clients' services based on THEIR unique needs, preferences and behaviors, youโll not only make their experience more effective, but you'll soon see how much easier it is to strengthen your connection, boost retention and set a price structure that aligns with your exceptional services.
Learn how to take your practice up a notch!
There is no greater feeling than when you're able to deliver client experiences with creativity, expertise and a solid strategy for client retention.
The House Of Harbinger Collaborative Communications Program can help you begin to monetize your Communication Style today!
To learn more about our philosophies and programs, click below.